Zum Inhalt der Seite gehen

A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement.

It came back today, fully repaired, cleaned, polished, lubricated and in a new box.

Total cost: £10 + return postage.

They sent the knife back with an invoice. I didn't have to pay a penny before the job was done.

A product that's been out of production for almost 40 years, repaired at very little cost by the original manufacturer.

I'm stunned. Happy, impressed, grateful and stunned.

Swiss Champion knife, open and showing the large blade, alongside the original broken blade in a plastic bag.
Silver Victorinox Swiss Army Knife box.
Als Antwort auf ƨlloʜɔiИ miT

Sascha Pallenberg 🇹🇼 ♻️ ⚡
Sascha Pallenberg 🇹🇼 ♻️ ⚡
• •

one of those stories that gives me hope... beautiful and btw. I had the same one.

What a company!

Als Antwort auf Sascha Pallenberg 🇹🇼 ♻️ ⚡

Dieu
Dieu
• •
I hope your hope is justified. Odds are this is just a queer company tradition born more of pride than profitability considerations and as such prone to fall victim to the first business school bred abomination that happens to be flushed into a position of power there.
Als Antwort auf Dieu

ƨlloʜɔiИ miT
ƨlloʜɔiИ miT
• •

@hllizi @pallenberg theblower.au/@otte_homan/11347…

Otte Homan - remember Geordie

2024-11-12 21:30:53


@k9ox It does, but it's complicated. Victorinox AG is an independent family company and 90% of shares are held by the Victorinox Foundation. The company’s continued existence is therefore optimally assured as 90% of generated profits are available to the company as reserves. The remaining 10% of shares are held by a not-for-profit foundation that supports charitable projects.

Source: victorinox.com.au/house-of-vic…
@woodpunk


Victorinox Australia - The Official Australian Site

Browse Our Collection Of Pocket Knives, Kitchen Cutlery, Watches, Luggage And Fragrances. Designed And Manufactured In Switzerland, Where Quality Meets Innovation. Shop Today! Free Shipping Available. Made In Switzerland. Official Online Store.
victorinox.com.au

@Sascha Pallenberg 🇹🇼 ♻️ ⚡ @Dieu
Als Antwort auf ƨlloʜɔiИ miT

Dieu
Dieu
• •
@pallenberg that's quite interesting! But also rather supports the assumption that the company is just some weird outlier.
@Sascha Pallenberg 🇹🇼 ♻️ ⚡
Als Antwort auf ƨlloʜɔiИ miT

Dieu
Dieu
• •
@pallenberg yeah, I only was wondering whether it's a legitimate reason for hope and I don't see that so far.
@Sascha Pallenberg 🇹🇼 ♻️ ⚡
Als Antwort auf Dieu

Sascha Pallenberg 🇹🇼 ♻️ ⚡
Sascha Pallenberg 🇹🇼 ♻️ ⚡
• •
@hllizi it's in every way legit. Victorinox has been around for 140 years and this is a prime example for CRM! @woodpunk
@Dieu @ƨlloʜɔiИ miT
Als Antwort auf Sascha Pallenberg 🇹🇼 ♻️ ⚡

Expertenkommision Cyberunfall
Expertenkommision Cyberunfall
• •
@pallenberg @hllizi
So, you say that there are good examples around for 140 years now and still we live in a world like we do?
I would say that this is a good example why we shouldnt have any hope.
@Sascha Pallenberg 🇹🇼 ♻️ ⚡ @Dieu
Als Antwort auf Ward Cunningham

Otte Homan - remember Geordie
Otte Homan - remember Geordie
• •

@k9ox It does, but it's complicated. Victorinox AG is an independent family company and 90% of shares are held by the Victorinox Foundation. The company’s continued existence is therefore optimally assured as 90% of generated profits are available to the company as reserves. The remaining 10% of shares are held by a not-for-profit foundation that supports charitable projects.

Source: victorinox.com.au/house-of-vic…
@woodpunk

Victorinox Australia - The Official Australian Site

Browse Our Collection Of Pocket Knives, Kitchen Cutlery, Watches, Luggage And Fragrances. Designed And Manufactured In Switzerland, Where Quality Meets Innovation. Shop Today! Free Shipping Available. Made In Switzerland. Official Online Store.
victorinox.com.au
@ƨlloʜɔiИ miT @k9ox
⇧